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Service Guide

🔌 MEPCO New Connection: Complete 2026 Application Guide

📅 Last Updated: February 2026 • 📖 10 min read

Applying for a new electricity connection with MEPCO (Multan Electric Power Company) has become more streamlined thanks to the ENC (Electricity New Connection) online portal. Whether you're building a new home, setting up a shop, or starting a factory, this comprehensive guide walks you through every step of the process.

Types of MEPCO Connections

First, determine which type of connection you need:

Connection Type Tariff Code Typical Load Phase
Domestic (Residential) A-1 1-10 kW Single/Three
Commercial A-2 2-50 kW Single/Three
Industrial (Small) B-1 Up to 25 kW Three
Industrial (Medium/Large) B-2/B-3 25-5000+ kW Three
Agricultural (Tube Well) D 5-50 kW Three
Temporary Connection Various As needed Single/Three

Required Documents

Gather all required documents before starting your application:

For Domestic (Residential) Connections

  • CNIC Copy (front & back) - Applicant's original CNIC
  • Property Ownership Proof (any one of):
    • Registry (Sale Deed)
    • Allotment Letter
    • Fard (Land Record)
    • Mutation Certificate
  • Neighbor's Electricity Bill (recent, to identify feeder/transformer)
  • Wiring Test Report (from authorized electrician)
  • Passport-Size Photos (2 copies)
  • Site Map/Location (showing property location)

Additional Documents for Tenants

  • NOC from Property Owner (attested)
  • Owner's CNIC Copy
  • Rent Agreement (optional but recommended)

Additional for Commercial/Industrial

  • Trade License or Business Registration
  • Partnership Deed/Company Registration (if applicable)
  • Environmental NOC (for polluting industries)
  • Load calculation sheet (for larger connections)

💡 Pro Tip: Wiring Test Report

Complete your internal electrical wiring before applying. Get the Wiring Test Report from a licensed electrician registered with the district's Inspector of Electricity. Without this, your application may be delayed.

Step-by-Step Application Process

Step 1: Complete Internal Wiring

Before applying, complete the internal electrical wiring of your building:

  • Hire a licensed electrician
  • Install main breaker panel
  • Complete wiring as per load requirements
  • Get Wiring Test Report issued

Step 2: Online Application via ENC Portal

  1. Visit the ENC Portal: Go to enc.com.pk
  2. Create Account/Login: Register with your mobile number
  3. Select DISCO: Choose "MEPCO" from the list
  4. Choose Connection Type: Domestic, Commercial, Industrial, etc.
  5. Fill Application Form:
    • Personal details (name, CNIC, phone, address)
    • Property details (address, ownership type)
    • Load requirements (kW)
    • Nearest pole/transformer information (from neighbor's bill)
  6. Upload Documents: Scan and upload all required documents
  7. Submit Application: Review and submit
  8. Save Tracking ID: Note down the Tracking ID for future reference

📋 Application Tracking

Your Tracking ID format: MEPCO-XXXX-XXXXXXXX

Use this ID to:

  • Check application status on ENC portal
  • Download Demand Notice when ready
  • Upload payment receipts
  • Query at Customer Service Centers

Step 3: Document Verification & Site Visit

After submission, your application is forwarded to the relevant Sub-Division Office. A MEPCO official (usually SDO or Assistant Lineman) will:

  • Contact you to schedule a site visit
  • Verify your documents against originals
  • Inspect the property and wiring
  • Check distance from nearest pole/transformer
  • Assess feasibility of connection
  • Recommend load sanction

Step 4: Demand Notice Generation

Once verified and approved, a Demand Notice is generated containing:

  • Meter cost
  • Service line charges (based on distance from pole)
  • Security deposit
  • Processing fees
  • Total payable amount

📱 Notification

You'll receive an SMS when your Demand Notice is ready. Download it from the ENC portal using your Tracking ID.

Step 5: Pay Demand Notice

  1. Download Demand Notice: From ENC portal using Tracking ID
  2. Make Payment: At designated banks:
    • National Bank of Pakistan (NBP)
    • Muslim Commercial Bank (MCB)
    • Habib Bank Limited (HBL)
    • Allied Bank Limited (ABL)
  3. Get Payment Receipt: Keep bank receipt safe
  4. Upload Receipt: Upload payment confirmation to ENC portal

Step 6: Meter Installation

After payment verification:

  1. Service Connection Order (SCO) is issued
  2. Material assessment: Any additional material needs communicated
  3. Installation scheduled: MEPCO team contacts for installation date
  4. Meter installed: Physical meter installation at your premises
  5. Connection activated: Power supply starts

Estimated Costs

Connection Type Load Estimated Cost (PKR)
Domestic Single Phase 1 kW 5,000 - 8,000
Domestic Single Phase 2-3 kW 8,000 - 12,000
Domestic Three Phase 5 kW 15,000 - 25,000
Commercial Single Phase 3 kW 12,000 - 20,000
Commercial Three Phase 10 kW 25,000 - 40,000
Industrial 25 kW 50,000 - 80,000
Agricultural Tube Well 10 kW 30,000 - 50,000

*Costs vary based on distance from transformer, additional material needed, and current rates. Actual amount is in your Demand Notice.

Timeline Expectations

Stage Urban Areas Rural Areas
Application to Site Visit 5-10 days 7-15 days
Site Visit to Demand Notice 5-10 days 10-15 days
Payment to Installation 30-45 days 45-60 days
Total Timeline 40-65 days 60-90 days

MEPCO Service Centers

For in-person assistance, visit your nearest MEPCO Customer Service Center. Major locations include:

  • Multan: MEPCO Headquarters, Khanewal Road
  • Bahawalpur: MEPCO Circle Office
  • Rahim Yar Khan: MEPCO Division Office
  • D.G. Khan: MEPCO Circle Office
  • Vehari: MEPCO Division Office

Helpline: 118 (MEPCO Complaint Center)

Frequently Asked Questions

How do I apply for a new MEPCO electricity connection?

Apply online through the ENC portal at enc.com.pk. Select MEPCO, choose connection type, upload required documents (CNIC, property documents, wiring test report), and submit. You'll receive a Tracking ID to monitor your application status.

What documents are required for a new MEPCO connection?

Required documents include: CNIC copy, property ownership proof (Registry/Allotment Letter/Fard), neighbor's electricity bill copy, wiring test report from authorized electrician, and passport-size photos. Tenants need an NOC from the owner.

How much does a new MEPCO connection cost?

Costs depend on connection type and load. Domestic 1 kW costs PKR 5,000-10,000; commercial connections cost PKR 15,000-30,000. The exact amount is specified in your Demand Notice after site verification.

How long does it take to get a new MEPCO connection?

After Demand Notice payment: Urban areas take 30-45 days, Rural areas take 45-60 days. Total timeline from application to installation is typically 45-90 days depending on meter availability.

What is a Demand Notice in MEPCO?

A Demand Notice is the official fee bill for your new connection, including meter cost, service line charges, and security deposit. After site verification, you must pay this at designated banks to proceed with installation.

Can tenants apply for a new MEPCO connection?

Yes, tenants can apply but must provide an attested NOC from the property owner along with the owner's CNIC copy. The connection will be in the tenant's name with owner's permission.

Related Resources

📊 Check Your MEPCO Bill

Once your connection is active, use our MEPCO Bill Checker to view and download your bills online.